FAQ
Shipping costs:
– For the automatic calculation of shipping, the system uses charts based on the amount of the order, and not the weight of the items. For this reason, sometimes adding more items to your order, does not increase your shipping charges. We recommend, therefore, that you try adding additional items to your shopping cart and check if shipping costs remain unchanged; that way you can optimize your order.
– The shipping calculation is performed automatically.
– Postal/shipping rates will not be refunded.
Delivery Times:
Approximate delivery times chart (from the time the order ships from our offices):
| Spain (Peninsula) | Spain (Rest) | Europe (except East) | Rest of the World |
| 5-7 business days | 7-8 business days | 8-12 business days | 18-20 business days |
Shipments outside the EU might be subject to delays depending on the customs clearance process of each country.
